IT Support & Repair

IT Support & Repair

IT Support & Repair

“Whatever your requirements”

Business IT Support

Business IT Support

Business IT Support

“For all your Business IT Support needs”

Server & Networking

Server & Networking

Server & Networking

“For all your Server & Networking Support needs”

“Customer Satisfaction Guaranteed”

Customer Satisfaction 100%
“Value for Money – Capped Prices” 100%
“Broad IT Knowledge” 100%

“Why Choose Us”

  • We are a Family Run Business and we know the values of good Customer Service
  • We will always find a fix and we will always work around you
  • Our Prices are competitive and Capped and we will always offer an ongoing Service after any repair/Fix (Unless unrelated)
  • Extensive IT Knowledge
0
Repairs & Servicing
0
Installations
0
Network & Server Installation & Support
0
Bespoke Support & Other Work

You can find us here….

Welcome to AC – IT Repairs

We are a dedicated Family run IT business to get your Laptop, Desktop PC Computer, Server or Printer back to you as soon as possible and in perfect working order.

We are a very friendly and Professional Family run company that delivers on quality.

We will come to your home or business for a repair, install etc… If it cannot be fixed onsite we will take it away and return it to you at the earliest opportunity.

With our experience in Customer care and call-handling we deliver exceptional care and support for your product/s.

AC – IT Repairs provides business computer support for businesses or home users in West Kent, East Sussex, and Surrey. We offer the highest level of Customer support and technical expertise for all aspects of your home or business computing requirements.

Supporting your business is our business, so we bring our unrivalled technical expertise to our Customers along with something almost unheard of in the computer service industry; excellent and knowledgeable customer service.

We aim to contact Customers with a SLA (Service Level Agreement) within an hour of a call or e-mail request being made. We aim to fix in 8 Hours. Obviously sometimes things can take longer. This can depend on parts being ordered or Installs/Re-Installs and Data-Recovery.

We will always provide you with every detail, every step of the way!

So with this in mind, you can depend on us! If you want that personal touch and for a family run business to go that extra mile, then why not give us a call on 01892 611670 or contact us via our email address at Support@ac-itrepairs.co.uk or use our Contact page. We look forward to hearing from you and working to resolve your IT issues.

We are a family run IT business based in Rotherfield, Crowborough, in East Sussex. My name is Andy Cook and I am the owner of AC – IT Repairs. I have over 20 Years of experience within the IT Industry. With my years of experience I am sure I can bring my Knowledge to help you out as the Customer and give you a good quality of Service. 

MY BACKGROUND

I have spent over 20 years in the IT Industry dealing with break-fix, fault finding & PC, Laptop, Server and Printer Repairs. I am CompTIA A+ and HP Certified.

  • it main AC - IT Repairs
  • 10543631 1512746322276766 3987171719455839903 n AC - IT Repairs

Our Services

Please have a look at our Services page for everything we offer…..

“Testimonials”

Here are what some of our many happy Customers have had to say…….

“Excellent all round service provided by Andy and Danielle. Very quick to assist, as in phoned up late afternoon and had concluded way forward by the evening inc. a face to face appt. Fair, honest and pleasant to deal with, would highly recommend. If you want peace of mind an feeling of trust when it comes to IT repairs then use these guys.”
Mark Archer
“We would highly recommend AC-IT repairs. Great service from start to finish and very reasonable. Thanks very much”
Sapphire Mechanical
“Andy has helped me a couple of times in an emergency. He’s always responded promptly, turned the job around very quickly and given me advice and remote support where possible. I wouldn’t hesitate to recommend!”
Jill Wedge
“I’ve known Andy Cook, Founder and General Manager of AC – IT Repairs, on a personal level for several years.
His enthusiasm and passion is second to none, as demonstrated by the smile he always wears. He takes pride in everything that he does and his desire to ‘see the customer good’ is a reflection of his commitment towards a service-centric approach.
You could do far worse than placing your trust (and PC) in the hands of Andy.”
Vivek Bhalla
“Excellent service, helpful, friendly and courteous. My problems were sorted with the minimum of fuss and the maximum in efficiency. Cannot recommend highly enough. Top bloke, top job.”
Dave Wilson
“Thanks Andy!. He Set-up our new fibre broadband and all the peripherals.Would recommend!!”
Dave Hyslop
“I have used A.C – IT on three occasions and I can highly recommend their service. I was always informed and kept up to date with the progress of my repairs and being a technophobe every thing was explained in plain language so I could understand. A great organisation to entrust your pc.”
Vince Tillman
“Excellent service thank you. Solved a Windows 10 problem that apparently many other people have been having trouble with.”
Mike Lancaster
“Highly recommend A.C – IT Repairs. Andy was at hand to help me with my laptop and all the faults that I had caused. He was friendly, and very knowledgeable, I will never go anywhere else A* service.”
Laura Wood

Areas we Cover

(Kent) Sevenoaks – Tonbridge – Tunbridge Wells – Lamberhurst – Hawkhurst – Tenterden – Pembury – Matfield – Paddock Wood – Edenbridge

(East Sussex) Eridge – Crowborough – Rotherfield – Uckfield – Heathfield – Mayfield – Stonegate – Burwash – Lewes – Wadhurst – Ticehurst

(Surrey) Lingfield – Godstone – Dormansland – East Grinstead